PRIVACY POLICY.

Last Updated: June 21, 2025

This privacy policy explains how GORGEOUS. COMPLEX. MESS.™ (“we,” “our,” or “us”) collects, uses, and protects your information.
If you’re here, reading this — we assume you care. So do we.

1. WHAT WE COLLECT

When you enter our world, we may collect the following:

  • Email Address – if you choose to subscribe, submit a tribute, or whisper something into our inbox.

  • Personal Info (optional) – if you write us, confess, or fill out a form.

  • Website Usage Data – collected via Google Analytics, including pages visited, time on site, location (city-level), and browser/device type.

We do not collect your secrets, your scent, or anything you don’t willingly offer.

2. HOW WE USE IT

We use the information you give us to:

  • Send you updates, launches, and content worth your time.

  • Understand what made you stay — and what made others leave.

  • Improve the emotional and technical experience of this site.

  • Never sell, rent, or share your data. Not for profit. Not for favors.

If we ever use a third-party email service (like Mailchimp or Substack), your email will be stored securely within that platform and used only by us.

3. COOKIES & ANALYTICS

Like most websites, we use cookies — not the chocolate kind, the tracking kind.

We use Google Analytics to observe user behavior anonymously.
This includes general location (city-level), pages visited, time spent, and referral source (e.g., Instagram, search engine).

You can disable cookies in your browser settings. We won’t take it personally.

4. EMAIL SUBSCRIPTIONS

If you sign up, we’ll send you:

  • New tribute letters

  • Scent drop announcements

  • The kind of writing that ruins you softly

You can unsubscribe anytime. One click. No guilt.

5. DATA STORAGE & SECURITY

Your data is stored securely via third-party services (e.g., email platforms, hosting providers). We only keep what we need to serve you better — and delete what we no longer use.

We treat your inbox like a temple. Or a graveyard.
Either way, we don’t mess with it.

6. YOUR RIGHTS UNDER CALIFORNIA CONSUMER PRIVACY ACT (CCPA) & GENERAL DATA PROTECTION REGULATION (GDPR)

If you are a resident of California or the European Union, you have additional rights regarding your personal data:

  • Request a copy of your data

  • Ask us to delete it

  • Opt-out of sale or sharing of personal data (we don’t sell or share, but we respect the right)

  • Unsubscribe from emails

  • Change your mind at any time

Email untouchable@gorgeouscomplexmess.com with your request. We'll process it within 7 business days.

7. CHILDREN

This site is not intended for users under the age of 16. We do not knowingly collect data from minors.
This isn’t for the soft-hearted or the still-growing.
This is for the scarred, the curious, the conscious.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. If we do, we’ll post the changes here.
No drama. Just clarity.

CONTACT

If you have questions or want to talk to a real human:
untouchable@gorgeouscomplexmess.com
We listen. Even if you don’t say much.